All sales are final. We accept returns or exchanges for product damaged in transit or if the incorrect item was shipped to.
Refunds and Exchanges: To be eligible for a refund or exchange, you must first email within 30 days of the order date. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.
Our satisfaction is our number one priority. Please let us know how we are doing and how we can improve.
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Disclaimer: Kratom Powder: Our products are not for use by or sale to persons under the age of 18 and 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, CONCORDIA PARISH LA and WISCONSIN, We only ship non-enhanced Kratom to TENNESSEE. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally.
Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products.